Bookings in state accepted or pending state 3 days older than the booking date will be changed to state of closed with a reason of “no booking response”
Health
Money sent back to Africa for healthcare amounts to $8 billion per year
Health care in africa has to be inovative, and address real needs in Healther care and pharphacies delivering prescribed medication. This first-of-its-kind full-service digital healthcare company was taken from concept to launch in less than 18 months
Time
Jan - Mar 2018
Client
DYDX
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Problem
Health care in Africa has to be innovative, and address real needs in Healthier care and pharmacies delivering prescribed medication receiving scheduled date and time calendar notifications
Who is your customer:
A web savvy human, with a smart phone, that owns a house
How often is the problem:
Weekly
Rolling out in Abidjan
Susu is a dynamic company that provides digitally enhanced, full-service and innovative healthcare solutions for the African diaspora’s families back home. We are dedicated to improving quality of life for our beneficiaries, and ensuring they receive the best level of care
Rolling out in Abidjan the economic capital of Ivory Coast, Susu is meeting a real need for the Ivorian community living in France. “The African diaspora takes pride in providing financial support to their families left in their home countries, predominantly ageing parents and those with chronic disease
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Great prompts that give context
Bookings are created by customers in a “Created” state.
Bookings are created in a new database directly from the mobile app.
Bookings should only allow using rules access to only the creator and the service provider.
A booking will be created with multiple “request” ranges initially to be accepted by a service provider. Once a service provider has accepted a booking the booking date time will be set.
State Changes
A booking can move through multiple states that can be coded against. That list is finite and additions should be very carefully considered.
Additional info for a booking state change can be stored in the status field, i.e. closed due to timeout, closed due to rejection of times, etc.
A customer can set the state on a booking to created if null.
When in created state new request date ranges can always be set by the customer.
When in a created or pending state a service provider can only set state to: pending, accepted, closed.
When in a complete state no further state changes can be made.
When in a complete or closed state customer can reopen and set to created.
Auto state changes
Firebase function on cloud scheduler to automate state changes.
Bookings in state accepted or pending state 3 days older than the booking date will be changed to state of closed with a reason of “no booking response”
Events
State change or data change events on every change to a booking
Create a custom calendar component
Drag the calendar component from blocks file you have just made